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Customer Support Scientist M/F

Job TitleCustomer Support Scientist M/F
Location(s)Berlin, Copenhagen, D?sseldorf, Hamburg, London, Milan, Paris, Stockholm, Turku, WienPerkinElmer is currently looking for
Mass Spectrometry Customer Support Scientist, EMEA
Multiple locations (Europe)
MS Customer Support Team EMEA
Customer Support Team EMEA consists of top professionals aiming to provide high-level technical support to our newborn, maternal fetal health, and prenatal screening customers throughout the region. We are now looking to strengthen the team with another skilled professional. The position can be located anywhere in Europe, with good connections to our main sites and customers.
Role description:
Conduct implementations of PerkinElmer products and applications related to mass spectrometry
Provide technical and application assistance in response to customer enquiries, including education, training and on-site visits
Develop new applications for PerkinElmer LC-MSMS offerings to clinical market
Provide pre-sales support ex. demonstrations and supporting tender preparation
Prepare and present technical seminars to existing and potential customers
Role requirements:
Ph.D. or Master's in Chemistry or Biochemistry
2-5 years of hands-on experience with triple quadruple systems
A strong understanding of small molecule LC-MSMS workflows and associated informatics, experience with clinical applications of mass spec is preferred
Customer focused problem solver mindset, strong project and time management skills
Excellent verbal, written, and presentation communication skills in English, other language skills are considered as an advantage
Willingness to travel up to 50 ? 60 %
What we offer:
Fascinating field of expertise with well-established customers
Extensive development opportunities
Positive and inspiring workplace with great co-workers
Truly international working environment
Could this be your next step? If you feel you have the necessary skills and can see yourself as a part of our dedicated team of professionals, please apply via the link below as soon as possible. Join us to make a difference today!



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